FAQs

Shipping:

We ship within Canada with a flat rate of $5 for little items and more for bigger items. Our shipper is Canada Post.

U.S. and worldwide shipping is available and the ship rate can be determined after visiting the post office.

Ship times will vary depending on your location. We are sending our packages out from Vancouver Island, Canada.

*** Please note, due to Covid or inclement weather there may be shipping delays that are outside of our control. We apologize but are not able to guarantee ship times.

Where To Purchase:

You can purchase Sacred Coast Ceramics here on our website or if you live locally, in the Cowichan Valley, Vancouver Island we may be able to arrange for you to pick up your pieces in Cobble Hill, BC. Please get in touch to inquire about that option HERE.

Sacred Coast Ceramics can also be found at the following shops:

Vancouver Island
Odyssey’s End Artisan Co-op in Cowichan Bay, BC
Telegraph Cove Resort General Store in Telegraph Cove, BC
The McMillan Arts Centre in Parksville, BC
Radway Studio in Cowichan Bay, BC

Union 22 Home and Garden in Cobble Hill, BC
The Salty Woodsman in Port Alberni, BC

 

 

Ceramic Safety:

We package your ceramic treasures with great care using recycled packing materials as often as we can. Reducing waste and protecting the environment is a very important piece in what we do and how we do it!

Ceramics can be fragile and if it doesn’t make it to you in one piece (which is rare!) please get in touch right away by sending along a photo of the package and broken item. We can discuss sending you an alternate piece or whether you’d like a similar one remade at that time. Please get in touch HERE.

Having A Similar Piece Created:

Each piece of art is hand-made and unique involving a number of steps to complete. If a particular piece catches your eye and you are interested in one being made that is similar please get in touch and we can explore that possibility. Jewellery, ornaments and keychains will take approximately 4 weeks to create.

Tiles take months but we can talk about what may be in the works already so please don’t hesitate to reach out. You can get in touch HERE.